Our pets are 100% safe, secure, and guaranteed to be in good health and free from any signs of infection when we ship them to you. We take pride in saying that our relationship with you doesn’t end once you bring home a pet from us. As a family of breeders and experienced pet counselors, we would wish to believe that nothing can ever go wrong with our pets. However, some things are not always in our control because a pet’s health depends on many things like genetics, exercise, nourishment, and overall daily care.

We don’t believe your pet is replaceable due to emotional attachments but we do believe that sometimes the pains of losing a pet can be reduced when we can offer you another pet of equal value. In case of the unforeseen event of death within one year from its purchase date, or if the pet is found to possess health disorders (within 1 year) that adversely affect the health of the pet, we’ll replace it with another pet of equivalent value at no cost to you. The reason for death should be certified by a certified vet technician and we shall expect you to email us a copy of this health report.

A 15-day health guarantee accompanies every pet purchased from us. Within 15 days of delivering your pet, we ask that you take the baby to a licensed veterinarian for a checkup. If the vet finds out within the first 15 days of purchasing the pet that it is sick of an illness contracted before the delivery date, please contact us immediately.

Nothing makes us more happy than knowing that we did bring much joy into your home with one of our babies. We constantly give you health advice to make sure your pet remains healthy. Here are a couple of measures that will help: 

– Send us a copy of the health examination (medical record) within 15 business days of receiving your pet. 

– The examination must be carried out by a licensed Vet. 

– Your pet comes with age-appropriate vaccinations, so you do not need to vaccinate the puppy again. We do de-worm & vaccinate your puppy before shipping them to you, so we expect you to continue the proper de-worming & conduct regular health examinations up to 16 weeks of age or more to keep your baby healthy (Recommended by your Vet).

Failure to provide your pet with regular vet care will go against this health guarantee. This health guarantee doesn’t cover any costs associated with spaying or neutering, including undescended testes.

We require all our pets to undergo a thorough checkup before they are shipped to you. This checkup is performed by our licensed vet who issues the Veterinary Health reports for all our babies. This report certifies the health condition of every pet against Cardiovascular, Skin, Coat, Eyes, Mouth, Teeth, Gums, Musculoskeletal, Respiratory, Ear, Urogenital, and Gastrointestinal diseases.

This health report will be filled out on the date of shipping the puppy to you so that you are assured that the pet’s health is guaranteed. This report is then reviewed for any issues or concerns notated by our veterinarian. And if there are any serious issues with the pet then he/she will not be shipped to you. 

We also require you to get your pet examined by a licensed veterinarian within 15 days of receiving the pet. 

Thanks for your cooperation.